Staff
I have built a team of expert professionals that are committed to providing the best client service experience. Together, they strive to develop trusted relationships with clients. The team is detail-oriented and able to identify the complex aspects of personal and business needs analysis. Through the Network, they have access to a wide array of specialists that offer advanced expertise, and together, they create the solid financial framework to help clients achieve their goals.
If you need to schedule an appointment, make changes to your policy, submit a claim or request any other service, please contact any member of the team. They will be glad to help!
Nancy Li Capps
Nancy has been with Northwestern Mutual since July, 2017 and has her CA Life and Health and Series 6 & 63 designations. Nancy received her Bachelor’s Degree in Business Administration from the University of Southern California. Previously, Nancy worked as a financial analyst at Wells Fargo and a senior credit analyst at First Republic Bank. Nancy speaks Mandarin and in her free time, Nancy enjoys spending time with her husband and two boys, along with traveling, cooking, and trying new restaurants. Please feel free to contact Nancy directly with any questions or concerns you may have!
Melissa Keever
Melissa has been with Northwestern Mutual since April, 2016 and has her CA Life and Health License. Melissa graduated from Azusa Pacific University with her Master's Degree in 2008. She enjoys reading, hiking, traveling, and spending time with her family. Please feel free to contact Melissa directly with any questions or concerns you may have!
Chelsea Emmalyne Newell
Originally from West Virginia, Chelsea graduated from Pennsylvania State University with a Bachelor's Degree in Finance. She joined Northwestern Mutual in 2017 as an Advisor and transitioned into an associate role for two years prior moving to Chantel’s team. Prior to working at Northwestern Mutual, Chelsea worked as a Financial Analyst with a Boutique Firm in North Carolina where she managed client accounts, created quarterly reports, and reviewed market performance. In addition to having her Certificate of Financial Planning, Chelsea holds her Series 6 and 63 securities licenses. Outside of work, Chelsea attends North Coast Community Church where she volunteers in the children’s ministries. She spends all her extra time enjoying the beautiful outdoors of San Diego with her two children, Everett and Calvin.
Gemma Paquin
Gemma Paquin joined Northwestern Mutual in 2019 as their Strategic Marketing and Growth Specialist. Gemma comes to Northwestern Mutual with a strong background in Marketing, Public Relations, Sales Management, and Event Planning. The skills that Gemma possesses serve her well in her role with Northwestern Mutual. Her ability to build rapport and confidence with clients and colleagues, in addition to providing strategic marketing solutions to her previous employers, has earned her professional recognition in the industry. Prior to Northwestern Mutual, Gemma was a Marketing, Event and Client Relations Lead with a national commercial real estate company. Gemma holds a Marketing Degree from the Fashion Institute of Design and Merchandising.